MONSTER AUTO PARTS
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INFORMATION 

  SHIPPING    PAYMENTS     WARRANTY     RETURNS     GLOSSARY   FAQ   LEGAL  

SHIPPING INFORMATION

ADD ITEM TO SHOPPING CART TO CALCULATE SHIPPING AMOUNT   

Shipping Fee Schedule 2012                                                                                                                                                                                                                                        
                                       
Monster Auto Parts  3165 Piper Road Alpena  Mi  49707 (989) 356-3515                                                      

0.00 - 5.99

2.50

 6.00 - 14.99

6.95

15.00 - 24.99

7.95

25.00 - 49.99

8.95

50.00 - 99.99

9.95

100.00 - 199.99

12.95

200.00 - 299.99

14.95

300.00 - 999.99

15.95
MONSTER Auto Parts is proud to offer a realistic shipping fee schedule.
Most items ship UPS Ground Service, however some smaller orders
(door handles -  switches) may be shipped thru the US Postal Service via Priority Mail.
Please include your PO Box address (if Applicable) with your Physical Address.
The BEST WAY will be determined on an order by order basis.

We have several warehouse locations to serve you.
Our goal is to have your order delivered to you within 3 business days.
This is possible with 98 % of orders shipped. However if you need Next Day Air or Second Day Air service we will be glad to give you a Shipping quote, please call (989) 356-3515 or e-mail us with your shipping needs and information.

Please provide your physical address and your PO Box address (if Applicable) when placing an order.
 
Due to shipper restrictions, we cannot deliver to APO/FPO, U.S. Territories or International addresses. At this time we do not ship to Alaska, Hawaii or CANADA

Due to shipping fees on oversized items all gas tanks / fuel tanks require a $29.95 shipping fee.   
             
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  • First time orders - Shipping will be to billing address only on all First time orders. If billing address does not match on credit card your order may be delayed pending verification.  
  • Shipping: Upon receiving and approving order, most orders are shipped out within 24 hours (Monday-Friday excluding legal holidays);  shipping time is approximately 2 to 7 business days (Monday-Friday excluding holidays).
  • Most items ship UPS Ground, however some smaller orders (door handles, switches, and other items) may be shipped thru the United States Postal Service via Priority Mail. MONSTERAutoParts.com will make the determination on an order to order basis.
  • Alaska And Hawaii: Due to shipper restrictions MONSTERAutoParts.com does not ship outside of the continental US. At this time we are unable to process orders to Alaska or Hawaii.

  • U.S. Territories: Due to shipper restrictions MONSTERAutoParts.com does not ship outside of the continental US. At this time we are unable to process orders to Puerto Rico, Guam, Virgin Islands Or Any other U.S. territory. 

  • International Orders: MONSTERAutoParts.com is unable to process any credit cards or checks issued or billed outside of the United States. At this time we are unable to process International orders.
  • APO/FPO Boxes: Due to shipper restrictions MONSTERAutoParts.com does not ship to APO/FPO  Boxes. Please provide a physical address.
Damage From Shipping:
If Damage should occur during shipping please:
  • KEEP THE BOX, PACKING MATERIALS AND MERCHANDISE.
  • Call Monster Auto Parts at (989)356-3515 Monday thru Friday. We will file a claim with the shipper and upon settling that claim we will ship another item, this process usually takes 4-10 business days.

MONSTERAutoParts.com ships with UPS, FedEx and USPS, please provide your physical address and your PO Box address (if Applicable) when placing an order.
Due to shipper restrictions, we cannot deliver to APO/FPO, U.S. Territories or international addresses.   TOP

PAYMENTS

Payment Options: 
  • Shipping will be to billing address only on all First time orders. If billing address does not match on credit card your order maybe delayed pending verification.  
  • Secure On Line Purchase: Use Our Secure On Line Shopping Cart. Simply Use The "Add To Cart"   Button Next To The Item That You Wish To Purchase. You can add or remove items with ease...all within a secure, user-friendly interface. The details of your purchase, including all prices and shipping charges, are clearly displayed prior to checkout. MasterCard, VISA, DISCOVER and American Express are acceptable forms of payment for online orders.

  • FAX or Mail: We Offer A Printable Order Form That You Can Fax or mail To Us 24 Hours A Day at;
    FAX To;  (989)356-3221   - Or -
    Mail To;
     MONSTER Auto Parts 
                 3165 Piper Road 
                 Alpena  MI  49707


    The order form may include your Credit Card Number - (FAX  or  MAIL)
    Your order will be shipped when payment is received.

    The order form may be mailed out with;  Money Order - Cashiers Check -
    Your order will be shipped when payment is received.

    Please be sure that all information is legible and complete.
    We accept Money Orders and Cashiers Checks only.
    At this time we do not accept personal checks.

    Click here for printable order form MONSTERAutoParts.com Customer Fax / Mail

  • Credit Card:  Monster Auto Parts accepts  MasterCard®  Visa®  Discover® American Express®

  • Please ensure the billing address information is as it appears on your credit card statement.
    We are unable to accept internationally issued credit cards.

    If your shipping information differs from your bill to information, your order may be delayed for verification. Due to shipper restrictions, we cannot deliver to P.O. Boxes, APO/FPO, U.S. Territories or international addresses.

    Please note, If you need to cancel an order that has been processed but not yet shipped, a 6% fee will be charged due to fees that are incurred for processing your credit card.

WARRANTY INFORMATION

  • WHAT IS COVERED

    MONSTER Auto Parts offers a Full 1 year Warranty on all of our products. MONSTER Auto Parts guarantees its parts to be free of defects in material and workmanship for One Year on the original purchased item.  If failure should occur, simply call the MONSTER Auto Parts customer service desk to place a warranty claim at (989) 356-3515 Monday thru Friday 11:00am-5:00pm (EST)  Please see our return policy for more information. This Warranty is non transferable, the original purchaser must own the vehicle on which the part is installed. Proof of purchase is required for all warranty claims.

    All warranties will be replacement of the same part only.

    This warranty applies to vehicles registered in the 50 United States and normally operated in the 50 United States.
     

  • WHAT IS NOT COVERED

    This warranty does not include any costs involved in installation or replacement of any defective parts nor does it cover failure resulting from accident, damage, abuse or improper installation.

    MONSTER Auto Parts nor Any of its affiliates SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR COST ARISING FROM THE USE OF OUR PARTS.

    Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    This warranty gives you specific legal rights. You may also have other rights, which may vary from state to state.

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RETURN POLICY

  • Return Policy
    • We want you to be completely satisfied with your purchase. If for any reason you're not satisfied, simply return the item within 30 days of order date for exchange (if available) or a refund of the purchase price less shipping. A restocking fee of up to 20% may be assessed on non-defective parts. The original credit card used for the purchase will be issued the credit once processed. MONSTER Auto Parts cannot issue credit for non-defective items not returned within 30 days of receipt. Customer is responsible for return shipping fees.
    • Returned parts must be in "as new" re-sellable condition and shipped in their original package and shipping carton. If the original shipping carton is not available, the part must be packaged correctly to ensure safe shipping.

    • Electrical Parts (switches, circuit boards, computers, electronic components) are not returnable.
    • Parts that are in a sealed bag that state "non returnable if opened" are not returnable if the bag  is opened.
    • Damaged or Altered items are not returnable. Alterations include but are not limited to; painting, cutting, removal of studs/mounting bolts/clips/wires or any other part of the item.
    • Cut to fit or Special Order items are not returnable.

    • If you wish to return a part: Please follow the Return Procedure as explained below.

    • Return procedure:

        • Call the MONSTER Auto Parts Customer Service Desk at (989) 356-3515 Monday thru Friday 11:00am-5:00pm (EST) to request a Return Authorization Number (RAN) number. Or e-mail info@monsterautoparts.com  (Without an RAN number, our receiving department will refuse your return.)
        • Your RAN number MUST be on the return label.
        • Customer Service will provide you the shipping address to send the returned item. Returns must be sent to the original shipping warehouse location.
        • Refunds will be issued once the parts are received, inspected and processed.
        • Returned parts must be in "as new" re-sellable condition and shipped in their original package and shipping carton. We cannot issue credit for items that arrive damaged or for items that have been installed OR altered in any way. Proper shipping and associated cost, is the responsibility of the customer.
        • It is recommended that insurance is purchased for any item returned with the US Postal Service. UPS provides insurance up to $100.00

      Credits to the original credit card used for the purchase will be applied upon inspection and processing of the returned item(s) but may not appear on your credit card statement for one or two billing cycles.
      Please note; If a part is returned without an Authorization number, and/or proper packaging (double boxed), and / or documentation or has been altered in any way a re-stocking fee may be applied of up to 25%.

       

  • If you received an incorrect part: Call our Customer Service desk at (989) 356-3515 Monday thru Friday 11:00am-5:00pm (EST) to explain the error. We will then ship the replacement part as soon as possible. Your replacement part will be shipped via ground service, we will not ship replacement parts via air service.
     

  • If you REFUSE Or miss a shipment: Shipped items that are either refused by the customer or in the event continual delivery attempts fail, will be returned to MONSTER Auto Parts and your order will be cancelled. You will be credited for the amount of the sale less a restocking fee up to 25%, less shipping. Please allow 2 weeks for a credit to be issued. It is your responsibility to make adequate arrangements with the shipping company to accept a shipment in the event of a failed delivery.

  • If you enter your address incorrectly on your order: and UPS must correct this error the UPS Correction Fee will be charge to you. This Fee is $12.00. Please double check all information entered on your order before you submit your order for processing.
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GLOSSARY OF TERMS

4x4 = four wheel drive
A/C =
air conditioning
Anti Pinch =
Associated with window motors - Window Up function only - To Re-Set this feature:
Start with the window fully down.
                    Press and hold the up button.
                    Continue to hold the button for 5 seconds after the window is fully up. This action resets the anti pinch function. (up only)
Anti-Theft Glass =
Dual
pane break resistant security glass
AWD =
All Wheel Drive
Asm =
assembly
Brkt = bracket
Composite = Head Light -usually with plastic lens -conforms to the front of vehicle -uses small replaceable bulbs
Sealed Beam =
Headlight -usually with glass lens -disposable head light -when the bulb burns out the entire assembly needs to be replaced
Coupe = two door vehicle
Deck lid = rear compartment cover also known as trunk lid
DOHC =  Dual overhead cam
DOT = Department Of Transportation
Direct bolt on = product is designed to fit into the original mounting points
Direct plug in = power operated item has a molded connector that is designed to plug into the existing connector
EFI = Electronic Fuel Injected
EOC = Engine Oil Cooler
Fixed design = Item is stationary and does not move (generally associated with mirrors)
Foldaway design = Item has a hinged point that allows it to be folded out of the way (generally associated with mirrors)
FRT  = front
FWD = front wheel drive
Halogen Lamps = Tubular lamps with electrical contacts at each end
HID = High Intensity Discharge headlights
Hatchback = Rear deck lid and rear glass of the car opens to expose cargo and rear seating area
LH
= Left hand (steering wheel is located on left side)
LHD = Left hand drive
Left hand side = Drivers side as you are sitting in the vehicle
OE = Original Equipment
OEM = Original Equipment Manufacture
OHV = Over Head Valve
Quarter panel = rear side section of the car commonly referred to as the rear fender.
Quarter mounted = mounts to the quarter panel (usually a tail lamp)
RH = Right hand
MFI = Multi Port Fuel Injected
Remote Manual = Adjustable with manual control (mirror)
Right hand side = Passengers side as you are sitting in the vehicle
RHD = Right hand drive (steering wheel is located on right side)
RWD
= rear wheel drive
SAE = Society of Automotive Engineers
Sealed Beam = Headlight -usually with glass lens -disposable head light -when the bulb burns out the entire assembly needs to be replaced
Composite =
Head Light -usually with plastic lens -conforms to the front of vehicle -uses small replaceable bulbs
Sedan
= 4 door vehicle
SHO = Super High Output
SOHC = Single over head cam
VIN = Vehicle Identification Number (metal tag located under the windshield)
W/ = with
W/O = without

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FREQUENTLY ASKED QUESTIONS

Are these new auto parts?  Yes all of our replacement auto parts are brand new.

How do I tell left from right? Industry standard defines right from left when you are sitting in the car looking forward,
or standing behind the car looking forward.

Do you charge shipping?  Yes, we have a very realistic shipping schedule, please see our shipping rate information. 

Do the parts have instructions for installation?  No they do not, most products are easy to change with a little knowledge of auto repairs.

Can I change the part my self?  We recommend that you have some basic knowledge in auto repair and a repair manual for your vehicle.

How do you ship? We ship most orders via UPS ground however on small orders such as door handles we may use USPS priority mail, Monster Auto Parts will make the determination on an order to order basis.

How long will it take to get my order?  Most orders received before 3:00pm EST are processed the same day, UPS takes 2-5 business days in most cases.

Do you offer the part listed as "black" or "primer" in my color?  No we do not, however most items are paint-able by the customer or a body shop.

Are the parts factory or aftermarket?  The listing will state origin; "Replacement" (= aftermarket) or "OEM" (=Original Equipment Manufacturer).

Will the aftermarket part look and fit the same as original?  Yes, aftermarket companies take great care to duplicate OEM appearances, finishes, fit and function. 

Do you ship internationally?  No, Due to shipper restrictions, we cannot deliver to P.O. Boxes, APO/FPO, U.S. Territories or International addresses at this time.

What if I need to return my order?  Please see our return policy.

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LEGAL

WARRANTY/LIABILITY DISCLAIMER

THIS PUBLICATION IS PROVIDED -AS IS- WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. IN NO EVENT SHALL MONSTER AUTO PARTS.COM, MONSTER AUTO PARTS INC., WAYNE'S AUTO OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DAMAGES, OF ANY KIND, UNDER ANY THEORY OF LIABILITY, ARISING OUT OF USE OF THIS PUBLICATION. MONSTER AUTO PARTS.COM  MONSTER AUTO PARTS INC. ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THIS PUBLICATION OR DOCUMENTS REFERENCED BY OR LINKED HERETO.

GENERAL NOTICES

Information herein is subject to change without notice.

Except as otherwise indicated herein, with respect to any particular portion, file, or document, any person is authorized to view, copy, and print this document for private noncommercial use subject to the following conditions:

1. Any and all trademarks, whether or not accompanied by notice, as used herein are the property of their respective owners, including, but not limited to, MonsterAutoParts.com, Monster Auto Parts Inc. 

2. This authorization may be revoked at any time, and any use hereunder shall be discontinued immediately upon notice from  MONSTER Auto Parts.

3. Recreation of any substantial portion of the contents of this site for use with, or as, another site is prohibited.

4. Alteration of the contents hereof is prohibited.

5. All Intellectual Property rights of MONSTER Auto Parts, and others contributing to or referenced herein, are reserved by the owners, and no license, express or implied, is granted hereunder.


 

This website and all of its contents are copyrighted. Images are property of their prospective owners. None of the images herein may be duplicated, transmitted or copied in any means. All images have been encrypted with micro print.  No content may be duplicated, transmitted or copied in any means.

We reserve the right to change or discontinue any part number at any time. We reserve the right to change prices at any time without prior notice. We will not be held liable for any typographical errors.

Your Personal Information Is Private

MONSTER Auto Parts is serious about protecting our customers’ personal information. You can always browse our site without providing any personal information. Monster Auto Parts does not sell, rent or trade your personal information, including phone numbers and e-mail address.

While doing business with you, we information, such as your name, home address, vehicle and email address. We will not sell, rent, trade or give away individual, personally identifiable information entered on this site to any party not associated with your order. We collect such information so that we can process orders, personalize your shopping experience, or send you the information on your order.

Monster Auto Parts uses a 100% hard wired network (including computers and phone system), never wireless, to protect your personal information.  

Online Orders

MONSTER Auto Parts collects credit card information from you to process purchases from the site. Reputable third-party financial institutions handle our credit card transactions.

Whenever you transmit credit card information and other personal information through our site, the numbers and letters are encrypted with state of the art 128 bit encryption, making it nearly impossible for the information to be stolen or intercepted. To protect your security, we do not allow you to store your credit card number from session to session.

SITE MAP

Monster Auto Parts Your Source For New Car Parts Truck Parts And New Replacement Auto Parts At Discount Prices!

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We have several warehouse locations to better serve you -Our goal is to have your replacement auto parts delivered within three business days. This is possible with 98% of all replacement auto parts shipped. However, if you need Next Day or Second Day Air Service we will be glad to provide you with a shipping quote. Please call  989-356-3515 or e-mail with your shipping needs.
 

Printable Customer Fax / Mail Order

E-MAIL
info@monsterautoparts.com
 

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All of our replacement auto parts
are New and carry a
1 Year Warranty


 
(c) Copyright 2004-2014
All rights reserved
MONSTER Auto Parts INC.

MONSTER Auto Parts
P.O. Box 692
3165 Piper Rd
Alpena, MI 49707