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SHIPPING AND HANDLING
Shipping Fee Schedule 2009 Monster Auto Parts P.O. Box 692 Alpena Mi 49707 (989)356-3515
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MONSTER Auto Parts is proud to offer a realistic shipping fee schedule.
Most items ship UPS Ground Service, however some smaller orders (door handles - switches) may be shipped thru the US Postal Service via Priority Mail. The BEST WAY will be determined on an order by order basis.
We have several warehouse locations to serve you.
Please provide a physical address when
placing an order, UPS does not ship to P.O. Boxes.
Due to shipping fees on oversized items all gas tanks / fuel tanks
require a $29.95 shipping fee. |
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| Damage From Shipping: If Damage should occur during shipping please:
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MONSTERAutoParts.com ships with UPS, please provide a physical address when
placing an order,
UPS does not ship to P.O. Boxes.
Due to shipper restrictions, we cannot deliver to P.O.
Boxes, APO/FPO, U.S. Territories or international addresses.
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PAYMENTS
Payment Options:
Please be sure that all
information is legible and complete. Please ensure the billing address information is as it appears on
your credit card statement. If your shipping information differs from your bill to information, your order may be delayed for verification. Due to shipper restrictions, we cannot deliver to P.O. Boxes, APO/FPO, U.S. Territories or international addresses. Please note, If you need to cancel an order that has been processed but not yet shipped, a 6% fee will be charged due to fees that are incurred for processing your credit card. |
WARRANTY INFORMATION
MONSTER Auto Parts offers a Full 1 year Warranty on all of our products. MONSTER Auto Parts guarantees its parts to be free of defects in material and workmanship for One Year on the original purchased item. If failure should occur, simply call the MONSTER Auto Parts customer service desk to place a warranty claim at (989) 356-3515 Monday thru Friday 11:00am-6:00pm (EST) Please see our return policy for more information. This Warranty is non transferable, the original purchaser must own the vehicle on which the part is installed. Proof of purchase is required for all warranty claims. All warranties will be replacement of the same part only. This warranty applies to vehicles registered in the 50 United States
and normally operated in the 50 United States. This warranty does not include any costs involved in installation or replacement of any defective parts nor does it cover failure resulting from accident, damage, abuse or improper installation. MONSTER Auto Parts nor Any of its affiliates SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF ITS PARTS. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which may vary from state to state. |
If you wish to return a part: Please follow the Return Procedure as explained below.
Credits to the original credit card used for the purchase will be applied upon inspection and processing of the returned item(s) but may not appear on your credit card statement for one or two billing cycles.
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4x4 = four wheel drive
A/C = air conditioning
AWD = All Wheel Drive
Asm = assembly
Brkt = bracket
Convex = Center is
Coupe = two door vehicle
Deck lid = rear compartment cover also known as trunk lid
DOHC = Dual overhead cam
DOT = Department Of Transportation
Direct bolt on = product is designed to fit into the original mounting points
Direct plug in = power operated item has a molded connector that is designed
to plug into the existing connector
EFI = Electronic Fuel Injected
EOC = Engine Oil Cooler
Fixed design = Item is stationary and does not move (generally associated
with mirrors)
Foldaway design = Item has a hinged point that allows it to be folded out of
the way (generally associated with mirrors)
FRT = front
FWD = front wheel drive
HID = High Intensity Discharge
Hatchback = Rear deck lid and rear glass of the car opens to expose
cargo and rear seating area
Hollander # = "Hollander" is an interchange guide used by auto body
and repair shops
LH = Left hand (steering wheel is located on left side)
LHD = Left hand drive
Left hand side = Drivers side
OE = Original Equipment
OEM = Original Equipment Manufacture
OHV = Over Head Valve
Quarter panel = rear side section of the car commonly referred to as the rear
fender.
Quarter mounted = mounts to the quarter panel (usually a tail lamp)
RH = Right hand
MFI = Multi Port Fuel Injected
Remote Manual = Adjustable with manual control (mirror)
Right hand side = Passengers side
RHD = Right hand drive (steering wheel is located on right side)
RWD = rear wheel drive
SAE = Society of Automotive Engineers
Sedan = 4 door vehicle
SHO = Super High Output
SOHC = Single over head cam
VIN = Vehicle Identification Number (metal tag located under the windshield)
W/ = with
W/O = without
Are these new parts? Yes they are all new.
How do I tell left from right? Industry
standard defines right from left when you are sitting in the car looking
forward,
or standing behind the car looking forward.
Do you charge shipping? Yes, we have a very realistic shipping schedule, please see our shipping rate information.
Do the parts have instructions for installation? No they do not, most products are easy to change with a little knowledge of auto repairs.
Can I change the part my self? We recommend that you have some basic knowledge in auto repair.
How do you ship? We ship most orders via UPS ground however on small orders such as door handles we may use USPS priority mail, Monster Auto Parts will make the determination on an order to order basis.
How long will it take to get my order? Most orders received before 2:00pm EST are processed the same day, UPS takes 2-5 business days in most cases.
Do you offer the part listed as "black" or "primer" in my color? No we do not, however most items are paint-able by the customer or a body shop.
Are the parts factory or aftermarket? The listing will state origin; "Quality aftermarket product" or "OEM replacement".
Will the aftermarket part look and fit the same as original? Yes, aftermarket companies take great care to duplicate OEM appearances, finishes and fit.
Is the Hollander # the OEM or dealer number? No, the Hollander number is an interchange number used in some aspects of the automotive industry and is not the dealer/factory number.
Do you ship internationally? No, Due to shipper restrictions, we cannot deliver to P.O. Boxes, APO/FPO, U.S. Territories or International addresses at this time.
What if I need to return my order? Please see our return policy.
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This website and all of its contents are copyrighted. Images are property of their prospective owners. None of the images herein may be duplicated, transmitted or copied in any means. All images have been encrypted with micro print. No content may be duplicated, transmitted or copied in any means.
We reserve the right to change or discontinue any part number at any time. We reserve the right to change prices at any time without prior notice. We will not be held liable for any typographical errors.
Your Personal Information Is PrivateMONSTER Auto Parts is serious about protecting our customers’ personal information. You can always browse our site without providing any personal information. While doing business with you, we may have to gather certain information, such as your name, home address, vehicle and email address. We will not sell, rent, trade or give away individual, personally identifiable information entered on this site to any third party. We collect such information so that we can process orders, personalize your shopping experience, or send you the latest product and other useful material. Online OrdersMONSTER Auto Parts collects credit card information from you to process purchases from the site. Reputable third-party financial institutions handle our credit card transactions. Whenever you transmit credit card information and other personal information through our site, the numbers and letters are encrypted, making it nearly impossible for the information to be stolen or intercepted. To protect your security, we do not allow you to store your credit card number from session to session. |
